Sometimes, especially in the first weeks of a semester, there are enrolled students who do not have patron records in WMS. Here are instructions on what to do, and how to create a WMS record for them, if necessary. This will also include some explanations of how the system automatically creates most WMS records, and why sometimes it does not.
How does the system create a record when a student enrolls?
Every night, Information Services (part of IT) runs an upload, entering every Banner record that has changed that day into WMS. For example, if someone has never attended TCC and has no WMS record, this creates a record. If a student has started working at TCC, this will change their patron type from student to staff. At this point, their record is set to expire one year from the current date.
Why are some records not changed?
Sometimes the system glitches and a Banner record that was updated that day doesn’t have the changes uploaded into WMS. If this happens, the system won’t try again until their Banner record changes again.
Are there any other reasons an enrolled student wouldn’t have a WMS record?
If they enrolled that day, the system will not have uploaded their record into WMS yet. In that case we will need to manually create a record.
How do we check out books to them if they don’t have a WMS record?
We have to manually create the record. The instructions for that follow.
Metro Campus Library: 918.595.7172 | Northeast Campus Library: 918.595.7501 | Southeast Campus Library: 918.595.7701 | West Campus Library: 918.595.8010
email: Library Website Technical Help | MyTCC | © 2024 Tulsa Community College