WMS Procedures Manual: Renewing ILL Requests & Etc.

IMPORTANT: Never renew an ILL for a patron in WMS Circulation. They have to request through their library portal themselves. Though WMS may allow you to generate a renewal, the lending library will not have granted it and the patron will get conflicting messaging from the ILL system.

Patrons get an automatic system email before the ILL is due explaining how to properly renew. The new due date will be given in an email if the renewal is granted and the AS Office will sync the date manually in Circulation. While the ILL and Circulation systems in WMS do work well together, there are a few manual 

See this FAQ for more.