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Newborn/Maternal Nursing Care
Improving Communication with Patients
Questions to Ask Your Doctor
This consumer education campaign from the AHRQ may be worthwhile to recommend to your patients. The site helps patients learn how to ask the right questions when they visit with a health professional so they can make better health care decisions and receive better care. The site includes an interactive question builder tool that patients can take with them to their next appointment.
Patient Safety Information
My Quality Improvement (MyQI)
The goal is to deliver safe, high-quality health care to patients in all clinical settings. You can use the information in this guide to improve quality of care across settings and at multiple levels.
Time to Talk
In a recent survey of adults age 50+, two out of three reported using some form of complementary and alternative medicine (CAM), yet only one in three discussed it with their health care providers. NCCAM created Time to Talk to open a dialogue between patients and providers about the use of herbs, supplements, and other CAM therapies. Fact sheets and resources can help patients think about the issues to consider and questions to ask.
The Patient and Family Education Services department at the University of Washington Medical Center developed an excellent resource for clinicians, the Culture Clues tip sheets. The sheets are designed to increase awareness about cultural beliefs and preferences for specific patient populations who are deaf and hard of hearing: Albanian, Latino, Russian, Somali and several Asian groups. A limited amount of additional information is available for end-of-life cultural beliefs.
Health Literacy Resources
Health Literacy Universal Precautions Toolkit
From the University of North Carolina at Chapel Hill for AHRQ, this well-designed toolkit can be used in sections or as a medical practice assessment and improvement plan. The entire document is 226 pages, but the online version breaks out individual sections. The toolkit provides step-by-step guidance and tools for assessing a practice and making changes to improve communications with patients of all literacy levels.
Health Literacy -National Network of Libraries of Medicine
Extensive resources to help health care providers improve communication with their patients.
Information and tools to improve communication with patients, from the Health Resources and Services Administration.
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