Who can use TCC Library Interlibrary Loan?
What can be requested through Interlibrary Loan?
How do patrons access Interlibrary Loan?
How long does it take?
How will i know when my item is ready?
This information will provide you with information regarding workflows, what certain terms mean and what steps need to be taken at the circulation desk to check items in and out for patrons. I hope you find this helpful. Email me at firstname.lastname@example.org with any questions or concerns.
1. Temporary item is created and hold placed (System)
You can confirm that the hold was created by checking the Holds tab in the patron’s account. The ILL request should appear as an active hold. The linked barcode brings up the item details for the temporary item.
the system automatically:
Patrons can track the process of the ILL request by checking their account in WorldCat Discovery. The On Route status is displayed to the patron as “This item is being sent to [patron’s pickup location].”
When the patron arrives to pick up the item, Circulation staff check out the item to the patron.
To check out the item:
Within Discovery, the patron can see that the ILL item that was checked out to them and can view the item’s due date.
4. Patron returns item and Circulation staff check in item (WorldShare Circulation)
When the patron returns the item, Circulation staff check in the item.
To check in the item:
After completing these steps, Circulation staff should send the physical item to the ILL department.
This is extremely important
1. Patrons must request renewals within their own ILL account. It is up to the library that we borrowed the item from to grant us a renewal. Never renew an item for a patron in WMS circulation. The student will get an email once their renewal request is approved or denied. If approved, someone from the ILL office will change the due date in WMS circulation and notify the patron.
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